Critical success factors for e-learning at university level: A case study from Da Nang University of Technology and Education (UTE-DN)

Authors

  • Ha T.T. Truong The University of Danang – University of Technology and Education, Vietnam
  • Van T.H. Nguyen The University of Danang – University of Technology and Education, Vietnam
  • Linh T. Le The University of Danang – University of Technology and Education, Vietnam
  • Nguyet T.A. Truong The University of Danang – University of Economics, Vietnam

Corressponding author's email:

tttha@ute.udn.vn

DOI:

https://doi.org/10.54644/jte.62.2021.77

Keywords:

critical success factors, e-learning, questionnaire, Likert scale, universities

Abstract

E-learning has become a trend in university education around the world. Also, the EMVITET Erasmus+ project in developing Education 4.0 has focused on developing e-learning. This study investigates the effect of critical success factors (CSFs) on e-learning at Da Nang University of Technology and Education (UTE-DN), a member of The University of Danang. Five categories were firstly identified via the literature and a questionnaire using the Likert scale was then carried out to evaluate the importance of each factor from students’ perspective. Analytical results indicated 20 CSFs that influence the success of e-learning. Internet quality, self-efficacy, content quality of the lectures, enthusiasm while teaching, and accessible and up-to-date learning materials are the top five influential factors that impact e-learning success. This study, thus, supports leaders and teachers at UTE-DN in making decisions and strategies about e-learning.

Downloads: 0

Download data is not yet available.

References

Alhabeeb, A., & Rowley, J. (2018). E-learning critical success factors: Comparing perspectives from academic staff and students. Computers & Education, 127, 1-12. doi: https://doi.org/10.1016/j.compedu.2018.08.007 DOI: https://doi.org/10.1016/j.compedu.2018.08.007

Bhuasiri, W., Xaymoungkhoun, O., Zo, H., Rho, J. J., & Ciganek, A. P. (2012). Critical success factors for e-learning in developing countries: A comparative analysis between ICT experts and faculty. Computers & Education, 58(2), 843-855. doi: 10.1016/j.compedu.2011.10.010 DOI: https://doi.org/10.1016/j.compedu.2011.10.010

Freund, Y. P. (1988). Critical success factors. Planning Review, 16(4), 20-25. DOI: https://doi.org/10.1108/eb054225

Ingram, H., Biermann, K., Cannon, J., Neil, J., & Waddle, C. (2000). Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses. International Journal of Contemporary Hospitality Management, 12(2), 107–113. DOI: https://doi.org/10.1108/09596110010307369

Marshall, S. (2012). Improving the quality of e-learning: Lessons from the eMM. J. Comp. Assisted Learning, 28, 65-78. doi: 10.1111/j.1365-2729.2011.00443.x DOI: https://doi.org/10.1111/j.1365-2729.2011.00443.x

McGill, T. J., Klobas, J. E., & Renzi, S. (2014). Critical success factors for the continuation of e-learning initiatives. The Internet and Higher Education, 22, 24-36. doi: https://doi.org/10.1016/j.iheduc.2014.04.001 DOI: https://doi.org/10.1016/j.iheduc.2014.04.001

Sangrà, A., Dimitrios, V., & Nati, C. (2012). Building an Inclusive Definition of E-Learning: An Approach to the Conceptual Framework. International Review of Research in Open and Distance Learning, 13(2), 145-159. DOI: https://doi.org/10.19173/irrodl.v13i2.1161

Selim, H. M. (2007). Critical success factors for e-learning acceptance: Confirmatory factor models. Computers & Education, 49(2), 396-413. doi: https://doi.org/10.1016/j.compedu.2005.09.004 DOI: https://doi.org/10.1016/j.compedu.2005.09.004

Taha, M. (2014). Investigating the success of E-learning in secondary schools: The case of the Kingdom of Bahrain. (Doctor of Philosophy), Brunel University. Retrieved from https://bura.brunel.ac.uk/handle/2438/9237

Downloads

Published

26-02-2021

How to Cite

[1]
H. T.T. Truong, V. T.H. Nguyen, . L. T. Le, and N. T.A. Truong, “Critical success factors for e-learning at university level: A case study from Da Nang University of Technology and Education (UTE-DN) ”, JTE, vol. 16, no. 1, pp. 65–73, Feb. 2021.

Issue

Section

Research Article

Categories

Similar Articles

You may also start an advanced similarity search for this article.